Extension Guarantees

Now with our new warranty extension services, product replacement and service, you can choose with more confidence and safety the products you are interested in.

The warranty extension does not apply to all product codes, it is added only after contacting a company representative.

The product guarantees are those of the official representations of Greece and their service is performed at the central service of the companies or at the authorized service throughout Greece. The period for which the guarantee is valid from the date of purchase is indicated in the product details. Necessary conditions for the approval of the guarantee application are the proof - date of purchase, correct use of the product, observance of the instructions for use, maintenance and cleaning of the product. The guarantee of a product covers only the cost of spare parts (as mentioned in the instructions for use of the product) and labor and in no case the shipping costs.

The warranty automatically expires in the following cases:

    1. When the product is operated by an unauthorized technician.

    2. When the damage results from poor wiring, accident, fall, vibration, exposure to extreme temperatures, humidity or liquid spillage and generally from external factors.

    3. When the product is subjected to physical or electrical stress

4. When the construction number or distinguishing marks of the device have been altered, removed or damaged.

    5. When the product is used in a way that is not specified by the construction specifications or in an environment unpredictable for the manufacturer.

    6. When the manufacturer's maintenance procedures are not followed.

    7. There is no warranty or protection against damage caused by incorrect installation or use